FAQ

1) Are your Essential Oils Natural?
- All of our essential oils are 100% natural and organic. We sell pure high-grade essential oils for an affordable price.
2) Are your Essential Oils Tested On Animals?
- None of our essential oils are tested on animals.
3) Where Are your Essential Oils Extracted From?
- Our essential oils are U.S. Based.
4) How long will it take for my jewelry to come in?
- U.S. customers: All pendants/bracelets take 1-2 weeks to come in.
Because our custom name necklaces are handmade, it takes 5-7 days to process. All our custom name necklaces take 2-3 weeks to come in.
-International customers: All our jewelry takes 3-4 weeks to come in.
5) Will the necklaces turn color?
- An over exposure to liquid may cause the necklaces to turn. Natural oily skin could also cause a metal reaction. Our jewelry is long lasting if handled with care. We recommend all our customers to handle these pieces with care by keeping it in a dry area.
6) Do you Issue Refunds?
- InspiredBySierra doesn't issue refunds. If your jewelry was damaged upon arrival or within 7 days, please contact InspiredBySierra@outlook.com and we will assist you.