1) How long will it take for my jewelry to come in?
- U.S. customers: All pendants/bracelets take 3-7 business days to come in.
Because our custom name necklaces are handmade, it takes 5-7 days to process. All our custom name necklaces take 1-2 weeks to come in.
-International customers: All pendants/other items take 7-21 business days to come in. Because our custom name necklaces are made by a third party, it takes 7-10 business days to process. All our custom name necklaces take 2-3 weeks to come in.
2) Will the necklaces turn color?
- An over exposure to liquid may cause the necklaces to turn. Natural oily skin could also cause a metal reaction. Our jewelry is long lasting if handled with care. We recommend all our customers to handle these pieces with care by keeping it in a dry area. However, Luxury items ( Initial name necklace, Luxury Autograph necklace, Silver world necklace) doesn't turn.
3) Do you Issue Refunds?
- InspiredBySierra doesn't issue refunds. If your jewelry was damaged upon arrival or within 7 days, please contact InspiredBySierra@outlook.com and we will assist you.
4) Are your stones natural?
- Yes! Of Course!
5) Are your products ethically sourced?
- 100% Yes.
6) Do you ship internationally?
- We currently only ship domestically in the United States, Australia And Canada.